Many Standard WebMail Features

99. 99% Uptime Guarantee!

Because of our strength in each of these areas CWmail offers a 99.99% Uptime Guarantee. That means your Web site is guaranteed operational 99.99% of the time in any calendar month, or your money back for that month.

30 Day Money Back Guarantee!

CWmail will refund your hosting fees at anytime during the first 30 days, no questions asked. Give us a try and if your not happy, we will give you your money back.

Money Back Guarantee includes prices paid for hosting services, not domain name registration, during the first 30 days after sign up

Extensive support system

Our usual high standard of online system administrator help is provided. Some of urgent case
physical support could be provided.

Web access and security

Both have built in security Password, Session and IP checking. As web access to email must be completely secure, the CWmail design team has incorporated their usual extensive security checks and measures into these products. You can assure your users that with CWmail products it is possible to have web access and security.

An optional cookie based auto-login is provided for speedier connections. If a user is logging on to the same box everyday, with cookie login they can choose not to enter their username and password details every time. Naturally, the selection of this option is only recommended in a secure environment.

Parent / Child accounts can be created giving parents control of who children can and cannot receive email from.

SPAM control using accepts from and reject from lists. With a single click the user can add a sender's address to the reject list. With our filtering process, auto-reject system, and parent/child accounts your users can look forward to spam-free mail from day one.

In addition to these features, CWmail also provides

Default message removal from POP host.

Multiple user-defined folders can be used; these can be in addition to, or instead of the default ‘copies to self' and ‘trash' folders.

Multiple user defined POP hosts for users with more than one mail source.

Rule processing for filtering (SPAM) messages.

Selected messages can be deleted, moved, copied or forwarded based on body or header string searches.

Disk quotas can be set for optimum management of disk space.

Although operable with any server, we recommend the use of CWMail, users can even create their own accounts from a web page, potentially saving hours of admin time.

Technology

We use: RedHat Enterprise Linux, Apache, MySQL, sendmail, UW IMAP (mbx folders), Procmail, and PGP. WebMail and Infrastructure software developed by cpanel

Service Level Agreement

CWmail guarantees 99.99% availability of shared web and email hosting services. Any failure by CWmail to provide this level of availability can be remedied by credits to affected customers' accounts.

Daily Data Backups

Daily and weekly backups. One free restore/month.

•  CD based archive

•  Soft copy

User Disk Quotas

Impose optional per-user hard disk quotas to control user disk usage.

Redundant Disk Subsystems

We use redundant disk subsystems to protect your data against the possibility of disk failure. In the case of disk hardware failure, your servers will keep running as usual and we can replace the affected disks with 2 hrs (Time depend on DNS propagation) downtime and zero data loss.

Secure Control Panel

Complete account management. 24/7 account upgrades. Delegate administrative tasks to users on a per-domain basis. Account automation API for secure remote account management.

User end compatibility

Integration with existing email systems is seamless, users will not have to give up their existing email client - either system can be selected according to the users needs at the time.

CWmail Web works perfectly with MS Outlook, Netscape Mail, Eudora, Pegasus Mail, and similar email clients.

Mail can even be accessed with modest palm top computers this is a real bonus for those that don't like having to lug a laptop around.

Virtually unlimited flexibility

Our web mail gateways allow the setting up of fully translated sites - including everything from the login page to error messages!

Per user configuration includes: Full name, signature etc. for a more 'personalized' messaging service.

MIME support is provided for both incoming and outgoing email.